Help: Answer

Order Status

Has my order shipped?
	Click the "My Account / Order Status" link at the top right hand side of our site to check your orders status.
How do I change quantities or cancel an item in my order?
	Please get in touch as soon as possible if you need to modify or cancel an order. Due to the nature of custom designs, please note that Custom Order items cannot be refunded once completed.
How do I track my order?
	Click the "My Account / Order Status" link at the top right hand side of our site to track your order.
My order never arrived.
	Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
An item is missing from my shipment.
	Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
When will my backorder arrive?
	An estimated delivery date will be listed for backordered items on the item page for the product in question. If you would like to cancel a backordered item purchase, please get in touch as soon as possible.